WINNIPEG, MB – The Canada Border Services Agency (CBSA) is warning the public about ongoing email, web, text message and telephone scams in which people posing as officials from the CBSA are asking for payment or personal information, including Social Insurance Numbers.
The methods and messages used by the scammers are varied and constantly changing, but always designed to demand money and lure the public into providing personal information.
In some cases, these scams use false information. Telephone calls may display numbers and employee names that falsely appear to be from the CBSA. Emails may contain logos, email addresses or employee names and titles to mislead the public.
The CBSA never initiates a request for social insurance number and credit card number by telephone or email. If an individual receives a telephone call or an email asking for this information, or requesting payments from the CBSA, it is a scam. If this happens, ignore, hang up, don’t answer the text or email and report the incident to the Canadian Anti-Fraud Centre.