Residents are being warned to remain vigilant as warmer weather brings an increase in reports of asphalt paving scams, particularly in small and rural communities across Alberta.
Officials with Alberta’s Consumer Investigations Unit, part of the province’s Service Alberta and Red Tape Reduction ministry, said consumers should carefully assess contractors who offer paving services through unsolicited door-to-door sales or claim to have excess materials available from nearby projects.
The unit said several indicators may point to suspicious paving activity, including recently established businesses with limited operating histories, contractors unwilling to provide verifiable business information, and the use of rental vehicles, unmarked trucks or vehicles displaying out-of-province licence plates.
Officials also advise residents to be cautious of contractors who pressure them to make immediate decisions, advertise limited-time discounts or request substantial upfront payments. Consumers should also be wary of businesses that refuse to provide written contracts, detailed estimates or receipts.
Additional warning signs include unclear descriptions of the proposed work, reluctance to identify paving materials or suppliers, and unexpected increases in project costs after work has been completed. Consumers are encouraged to verify business credentials before hiring a contractor and to obtain written estimates outlining the scope of the project, materials to be used and total costs.
If residents suspect illegal or deceptive paving activity, the Consumer Investigations Unit is asking them to submit a referral and provide as much information as possible, including business names, contact information, vehicle descriptions and licence plate numbers, dates and locations, and copies of contracts, invoices, flyers or other communications.
The unit also recommends keeping detailed records of completed work, including photographs and video showing both the overall project area and any defects that may become apparent.
In cases involving threats, intimidation or an offence in progress, consumers should contact police immediately before notifying the Consumer Investigations Unit. Individuals reporting incidents are encouraged to provide any police occurrence or file numbers to assist with investigations.
